Payout rates to private and out of state schools for the 2025-26 school year are now available.
FAQS
Frequently Asked Questions
How do I know when my tuition has been paid?
Online account access lets you track prepaid tuition benefit use. Visit the Benefits section when you log in to see if College Illinois! has received a tuition bill from your school and when tuition payments are made. If no tuition bill has been sent to College Illinois!, please contact your school’s billing office to confirm the tuition bill will be sent.
How do I reset my account access?
If you are unable to log in to your account after several attempts or forgot your User ID (email) or password, please select the links available on the log in screen and follow the instructions. A new User ID or password will be sent to the email address on file with College Illinois!.
How do I change the beneficiary of the account?
Unused benefits may be transferred to a member of the beneficiary’s extended family. The account owner must complete and submit the Change of Beneficiary Form following the instructions on the form. In the event of a beneficiary’s death, please use the Change of Beneficiary Due to Death Form. The new beneficiary must be eligible to receive the contract benefits and be a member of the extended family of the original beneficiary. A service fee for this change may apply.
How do I change the owner of the account?
Ownership of a College Illinois! plan can be transferred to another individual who will assume all rights and obligations of the original owner. The current owner must complete and submit a Change of Purchaser Form following the instructions on the form. In the event of the account owner’s death, please use the Change of Purchaser Due to Death Form. A service fee for this change may apply.
How do I cancel my account?
The account owner must complete and submit a Cancellation Form to College Illinois! following the instructions on the form. Cancellation fees will apply and be deducted from the refund issued. Refund amounts depend on the type of cancellation (voluntary, death or disability) and are typically issued within 2-3 weeks after the cancellation request is received. Contact customer service at 877-877-3724 for a cancellation quote or to request a form by mail.
What happens if I get a scholarship?
Your prepaid tuition plan can be used to cover any tuition and mandatory fees not paid by the scholarship. The account owner can request a scholarship refund each term for the amount paid by the scholarship by submitting the Scholarship Refund Form. Other options include holding the account for future use or changing the account beneficiary to a member of your family.
Can I use prepaid tuition if I study abroad?
If your tuition bill is generated by an eligible school located in the United States, College Illinois! can pay tuition benefits directly to that school when you study abroad. The amount paid will be equal to the undergraduate tuition and mandatory fees charged to a student attending class on campus. No fees associated with the study abroad program will be covered.
Can I use prepaid tuition for summer school?
Yes, College Illinois! prepaid tuition may be used for summer school or special sessions.
What is the State of Illinois’ obligation to support the College Illinois! Prepaid Tuition Program?
If program assets are insufficient to meet contract obligations, Illinois law sets forth a process to assist the program in meeting its contractual obligations. Although the taxing power of the State is not pledged to make payments under a program contract, the Governor of Illinois is required to request funding from the Illinois legislature sufficient to pay all program benefits during any year there is a current funding shortfall. To learn more, please read the Disclosure Statement and Master Agreement.
