JB Pritzker, Governor, State of Illinois

Certify Employment Status to Determine Loan Repayment Program Eligibility for Employees at Your Facility

03/17/2025

Unless otherwise indicated, links in the below message are to corresponding pages at the Illinois Student Assistance Commission (ISAC) website (isac.org).

This message is to assist staff at community mental health facilities that employ individuals who have applied for the Community Behavioral Health Care Professional Loan Repayment Program for Award Year 2025 (July 1, 2024 – June 30, 2025).

Action Required: Submit Employment Status Certifications Throughout the Year

Functionality within the ISAC Gift Assistance Programs (GAP) Access portal is open for the certification of applicants' employment status at community mental health facilities, which must be verified as part of eligibility for the Award Year 2025 Community Behavioral Health Care Professional Loan Repayment Program.

Until employment status has been certified, ISAC is not able to determine an applicant's eligibility for this program. Please regularly check GAP Access, and complete and submit new certifications as soon as possible throughout the year, so that applicants who work at your facility will receive the appropriate notifications and – if applicable – have funds disbursed on their behalf.

Before certification can be completed, a Primary Administrator must register in GAP Access as the authorized official who will serve as the facility's point person with ISAC.

Online Resources

Reminder: GAP Access Security

ISAC has strict security and confidentiality policies and procedures in place to protect the integrity of student records. The following procedures have been implemented to further protect the safety of Personally Identifiable Information (PII) and data:

  • all GAP Access passwords must be changed every 30 days;
  • any GAP Access account that is not accessed for a period of 60 consecutive days will be locked; and,
  • all GAP Access Users, Administrators, and Primary Administrators must annually review and agree to ISAC's data security and protection policies.

Specific details – including the steps to reset a password, how to unlock an account, and important GAP Access reminders – are provided in a February 26, 2025 "Updates Regarding GAP Access Security" e-Message.

Questions?

Questions regarding the employment status certification process for this program may be submitted via an e-mail to isac.communitypartnerservices@illinois.gov.


You are receiving this message because you have been identified as working at a community facility that administers or certifies eligibility for one or more of ISAC's gift assistance or loan repayment programs, or you registered to receive operational announcements for such community facilities via ISAC's e-Messaging service.

If you have any questions regarding this e-Message, please contact ISAC's Community Partner Services Department by sending an e-mail message to ISAC.CommunityPartnerServices@Illinois.gov.